Your Questions, Answered
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Answers to Common Questions
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Yes. All of our products are manufactured in the United States to the highest standards.
No, we maintain stock of our frequently sold products. Some of our products do have a lead time.
Please contact us regarding lead time for a specific product you’re interested in.
In-Home Product Consultations can usually be scheduled within 1 to 2 business days.
Yes. We offer installation of our own safety products in select areas for your safety and convenience.
No. H & H is not a contractor, sub-contractor or general contractor that can be employed by you and therefore does not qualify under the IRS guidelines or requirements. We are a Retailer/ Wholesaler which also provides additional optional services. Much like you would get when you purchase a product or service from a retailer like a Internet Provider, Major Hardware, or Home Appliance store.
Yes. We require a person, 18 years or older, to be on site who is authorized by the client to make decisions at the time of the service visit regarding any and all services rendered.
- $50 cancellation fee for the In-Home Product Consultation or Product Installation.
We except all major credit card and debit cards.
8AM-6PM Monday thru Friday. Closed holidays.